Privacy Policy

Version: 11/09/2014 ©

Notice: Before using Magellan Product and Services, we recommend you to read through this Privacy Policy carefully, and also read our Terms of Use


This privacy policy (~Privacy Policy') sets out how MiTAC Australia Pty Ltd and Magellan Technology (each 'we', 'our', 'us' or 'Magellan') manage personal information, including personal information collected through this website and the other websites and services we operate (each a 'Service').

As a user of a Service you acknowledge that any use of the Service (including any transactions you make through the Service) is subject to this Privacy Policy together with other legal documents, such as the Terms of Use which apply to the Service.

This Privacy Policy sets out the purposes for which, and the manner in which, we may collect, hold, use and disclose personal information that we may obtain about you. By either registering as a user of a Service or by using a Service, you consent and agree to the use by us of your personal information in accordance with this Privacy Policy.

If you do not permit us to collect, hold, use and disclose your Personal Information, you may be unable to use some or all of our Services. Where we need to collect, hold, use or disclose your Personal Information in order to provide a Service, it is a condition of your use of that Service that you provide us: (i) the Personal Information we require in order to provide that Service; and (ii) the right to hold, use and disclose it as we require in accordance with this Privacy Policy.

Collection of Personal Information

We may collect (whether from you, the devices you use to access the Service or third parties) and hold certain personal information about you, including your name, address, date of birth, telephone number, e-mail, other contact information, device data (including serial number, model name, UUID, internet protocol address and other data from your device), password and possibly location data and credit card or other payment details (collectively, 'Personal Information').

Our current policy is that, except where required for our Magellan Explorist, Switch, Cyclo and Echo service, we will collect location data from your GPS device without your consent.

Where a rule of law requires that we collect personal information from you, we will take reasonable steps to inform you of the name and nature of that rule of law and whether supplying that information is voluntary or mandatory.

Storage of Personal Information:

We may hold and process your Personal Information in your home country or overseas, and on our own information technology systems or on systems owned by third parties that may hold and process your Personal Information on our behalf. The Navman entity that holds your Personal Information is the entity set out in the Contact Details section applicable to the country in which you acquired the relevant product or Service.

Use of cookies:

To improve some of our Services we gather other information about your use of them which may include the use of cookies.

A cookie is a piece of data stored on a computer or other device that runs an internet browser. It can contain information about you, your computer or device, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer, device and/or browser you use to access the internet.

Most or all browsers permit you to disable or reject cookies. You can do this by setting the preferences in the browser. If you set the browser you use to reject cookies, you can use the Services, but you may not be able to use the full functionality of one or more of the Services or it may take additional time to utilise such functionality.

Use of Personal information:

We may collect, use, hold and disclose Personal Information that about you for a number of purposes, including: (i) to register you for, and facilitate your use of, Services we provide, and to manage your account in relation to those Service; (ii) the administration of our Services, including but not limited to promotions and competitions; (iii) the performance of any agreement we have with you, including the processing of your orders and your payments to us; (iv) shopping preferences analysis which enables us to provide you a more personalised browsing experience when using a website, to review, develop and improve our products and Services and to enable us to provide you and other customers with relevant information; (v) to communicate with you, including to keep you informed of products and Services which we consider may be of interest to you; and (iv) any other purposes we indicate to you at the time of collecting the Personal Information. We may communicate with you by e-mail, telephone, mail or by any other means. Should you not wish to receive communications from us, please follow the opt-out procedure in the relevant communication or write to us at the address below.

Third Party Information:

We may supplement the information that you provide to us with information that we receive from third parties.

We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through a Service.

Crime Prevention:

In response to a request in connection with the investigation of any suspected illegal activities, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies.

Telephone Calls:

Telephone calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

Other Disclosures:

We may give information about you to the following companies and organisations who may use it for the same purposes as set out above:

to related companies of Magellan, including MiTAC International Corporation;

to employees, agents and third party service providers of Magellan, its related companies and other approved third parties to administer any accounts, provide products and services requested by you (now or in the future) and maintain our mailing lists, websites and other Services;

to agents and third party service providers who (on our behalf) profile your data so that we may tailor the products and services we offer to your specific needs;

to other organizations for the administration of promotions or competitions;

To anyone to whom we transfer our rights and duties under any agreement we have with you; and.

to persons to which we have a duty to disclose your Personal Information (or to which we are permitted by law to disclose your Personal Information).

Outside your home country

In carrying out the activities specified in this Privacy Policy, we may transfer Personal Information to reputable companies outside of your home country, including (as applicable) to Australia, New Zealand, Taiwan, the United Kingdom and/or the United States.


As we endeavour to take all reasonable steps to protect your Personal Information, we will treat such information in strict confidence. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

We undertake steps to protect your information and to make online shopping as secure as possible.

Access and correction of Personal Information

You have the right to access and correct the Personal Information that we keep about you. To do so, please contact us in writing at the address below.

Complaints procedure

If you think we have breached applicable privacy laws, please write to us at the address below. We will investigate any complaint and will notify you of the making of a decision in relation to your complaint as soon as is practicable after it has been made.


Links on our websites or accessible through our other Services to websites that are operated by third parties are provided solely as a convenience to you. If you use these links, you will leave our website or other Service. Magellan has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, Magellan does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any third-party websites, you do this entirely at your own risk


We reserve the right to change and update this Privacy Policy at any time. Any such changes will be posted at this website. The date of the latest update to the Privacy Policy is set out at the top of the Privacy Policy. Changes to the Privacy Policy are effective at the time they are posted to this website, and your continued use of a Service shall signify your acceptance of, and agreement to be bound by, those changes. We recommend you check this website regularly for changes to the Privacy Policy.


Our contact details are as follows. By telephone
In Australia: MiTAC Australia Pty Ltd: +61 (0)29879 9000
In New Zealand: Navman Technology NZ Limited: +64 (0)800 466 286

By mail

In Australia:

MiTAC Australia Pty Ltd
Attention: ecommerce Manager
Suite 2
408 Victoria Road
Gladesville NSW 2111

In New Zealand:

Navman Technology NZ Limited
Attention: ecommerce Manager
7-11 Kawana Street
New Zealand